At Yumnah Najah Designs, we want every customer to be completely happy with their purchased items.
Please be aware that due to the nature of the work there wll be slight stroke variations and there may be slight color variations in each piece.
These differences should be viewed as what makes each piece unique, not as a defect.
If within 5 days after recieving your item(s) you would like a refund, please follow the following instructions and make sure you meet the following standards:
-Contact Yumnah Najah Designs within 5 days of receiving your pieces via email, once your email is received, you will receive our return address to send the pieces to
-Buyer must pay the return shipping on the item(s). Please ship the items in a safe secure way, similiar to the original shipping method.
-All pieces must be unbroken
-All pieces must be sent back in their original packaging.
-You will be refunded the full price of the pieces ordered once the items are received.
-Custom painted orders are not eligible for refunds or exchanges
If you are interested in exchanging your pieces, please email us (within 5 days) the name(s) of the item(s) you would like to exchange your items for.
If there is a price difference in the pieces, you will be billed the remaining balance and your pieces will be shipped out once the original order is received.